top of page

FREQUENTLY ASKED QUESTIONS

  • What are the mode of payments available?
    - Cash on Delivery is our only option to pay our merchandise as of today.
  • What is your return process?
    Please follow our online shop platforms return policies. If you purchase our items via LAZADA please follow thiis link : https://www.lazada.com.ph/helpcenter/returns/?spm=a2o4l.pdp.footer_top.5.223e5474pxjseL#answer-faq-return-ans If you purchase our items via SHOPPEE please follow thiis link : https://help.shopee.ph/ph/s/topic/0TO6F000000Qz1wWAC/for-buyer
  • How can I place an order at Twinkle Twinkle?
    a. Although we do not have a physical store, Twinkle Twinkle products are available on Lazada and Shopee. You can download these mobile apps on Google Play and Appstore for free.
  • How long does it take for you deliver my order?
    a. Since we partner with online ecommerce platforms to sell our products, we based the standard delivery turn around time with them. Usually, it should take 1-7 working days.
bottom of page